Shipping policy
Last updated: 9 November 2026
Shipping charges and free shipping
All thresholds and rates on this page are in UAE dirhams (AED). Enter your delivery address at checkout to confirm the available service, final charge and payment currency before ordering.
| Destination | Free shipping from | Conditions |
|---|---|---|
| United Arab Emirates | AED 99 | AED 20 Standard shipping below AED 99. |
| Saudi Arabia | AED 200 | Eligible orders of AED 200 or more. Otherwise, weight-based charges apply. |
| Zone 1 and Zone 2 | AED 699 | Eligible orders of AED 699 or more. Otherwise, weight-based charges apply. |
| Zone 2-A and Zone 2-B | AED 699 | Cart subtotal before discounts must be AED 699 or more, with total shipment weight up to 3 kg. Charges apply above 3 kg. |
| Zone 3 | No free-shipping offer | Weight-based charges apply. |
Free shipping applies only to the eligible destinations and conditions above. Delivery is subject to carrier availability and applicable restrictions. If your address or shipment has no available service at checkout, contact customercare@fashionrerun.com before placing your order.
Processing and delivery estimates
Confirmed orders are usually processed within 24 working hours. Estimated delivery is 3-5 business days within the UAE and 10-12 working days for international orders. These are estimates; customs clearance and other delivery delays may extend the time. Tracking details are provided by email when available.
Destinations and rate tables
Use the relevant table below when your order does not qualify for free shipping. For Zone 2-A and Zone 2-B, separate tables show the charges for qualifying cart subtotals when the shipment exceeds 3 kg. Each weight limit is inclusive; the next row applies above the preceding limit.
United Arab Emirates
AED 20 Standard shipping for eligible orders below AED 99; free shipping for eligible orders of AED 99 or more.
Saudi Arabia
Free shipping for eligible orders of AED 200 or more.
Saudi Arabia: orders below AED 200| Weight up to (kg) | Shipping charge (AED) |
|---|---|
| 1 | 45.00 |
| 2 | 60.00 |
| 3 | 70.00 |
| 4 | 80.00 |
| 5 | 100.00 |
| 6 | 120.00 |
| 7 | 140.00 |
| 8 | 160.00 |
| 9 | 180.00 |
| 10 | 200.00 |
| 11 | 220.00 |
| 12 | 240.00 |
For orders below AED 200 weighing more than 12 kg, contact customer care if no delivery service is shown at checkout.
Zone 1
Bahrain, Egypt, Jordan, Kuwait, Oman and Qatar.
Zone 1: orders below AED 699| Weight up to (kg) | Shipping charge (AED) |
|---|---|
| 0.5 | 50.00 |
| 1 | 55.00 |
| 1.5 | 73.00 |
| 2.5 | 92.00 |
| 3.5 | 110.00 |
| 4 | 128.00 |
| 5 | 147.00 |
| 5.5 | 165.00 |
| 6 | 184.00 |
| 6.5 | 202.00 |
| 7 | 220.00 |
| 7.5 | 239.00 |
| 8 | 257.00 |
| 8.5 | 275.00 |
| 9 | 294.00 |
| 10 | 312.00 |
| 12 | 330.00 |
| 14 | 349.00 |
| 16 | 367.00 |
| 18.5 | 385.00 |
| 20.5 | 404.00 |
| 22.5 | 422.00 |
| 24.5 | 440.00 |
| 25 | 459.00 |
Zone 2
Austria, Belgium, Czech Republic, Denmark, France, Hong Kong, Ireland, Italy, Malaysia, Netherlands, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Kingdom, Bangladesh, Bhutan, Cambodia, Greece, Hungary, Luxembourg, Macao, Monaco, Nepal, Philippines, Sri Lanka, Taiwan, Vatican City, Lebanon and Isle of Man.
Zone 2: orders below AED 699| Weight up to (kg) | Shipping charge (AED) |
|---|---|
| 0.5 | 60.00 |
| 1 | 90.00 |
| 3 | 110.00 |
| 3.5 | 128.00 |
| 4.5 | 147.00 |
| 5 | 165.00 |
| 5.5 | 184.00 |
| 6.5 | 202.00 |
| 7.5 | 239.00 |
| 8 | 257.00 |
| 9 | 275.00 |
| 9.5 | 294.00 |
| 10 | 312.00 |
| 10.5 | 330.00 |
| 11 | 349.00 |
| 12 | 367.00 |
| 12.5 | 385.00 |
| 13 | 404.00 |
| 13.5 | 422.00 |
| 14.5 | 440.00 |
| 15 | 459.00 |
| 15.5 | 477.00 |
| 16 | 495.00 |
| 16.5 | 514.00 |
| 17.5 | 532.00 |
| 18 | 551.00 |
| 18.5 | 569.00 |
| 19 | 587.00 |
| 19.5 | 606.00 |
| 20 | 624.00 |
| 21 | 642.00 |
| 21.5 | 661.00 |
| 22 | 679.00 |
| 22.5 | 697.00 |
| 23 | 716.00 |
| 24 | 734.00 |
| 24.5 | 752.00 |
| 25 | 771.00 |
Zone 2-A
Australia, Finland, Germany, Japan, New Zealand, Bulgaria, Croatia, Cyprus, Iceland, Latvia, Liechtenstein, Lithuania, Pakistan, Romania, Slovakia and Slovenia.
Zone 2-A: cart subtotal below AED 699| Weight up to (kg) | Shipping charge (AED) |
|---|---|
| 0.5 | 60.00 |
| 1 | 90.00 |
| 3 | 110.00 |
| 4 | 147.00 |
| 4.5 | 165.00 |
| 5 | 184.00 |
| 5.5 | 202.00 |
| 6 | 220.00 |
| 7 | 239.00 |
| 7.5 | 257.00 |
| 8 | 275.00 |
| 8.5 | 294.00 |
| 9 | 312.00 |
| 9.5 | 330.00 |
| 10 | 349.00 |
| 10.5 | 367.00 |
| 11 | 385.00 |
| 11.5 | 404.00 |
| 12 | 422.00 |
| 12.5 | 440.00 |
| 13 | 458.00 |
| 13.5 | 477.00 |
| 14.5 | 495.00 |
| 15 | 514.00 |
| 15.5 | 532.00 |
| 16 | 551.00 |
| 16.5 | 569.00 |
| 17 | 587.00 |
| 17.5 | 606.00 |
| 18 | 624.00 |
| 18.5 | 642.00 |
| 19 | 661.00 |
| 19.5 | 679.00 |
| 20 | 697.00 |
| 20.5 | 716.00 |
| 21 | 734.00 |
| 21.5 | 752.00 |
| 22 | 771.00 |
| 22.5 | 789.00 |
| 23 | 807.00 |
| 23.5 | 826.00 |
| 24 | 844.00 |
| 24.5 | 862.00 |
| 25 | 881.00 |
| Weight up to (kg) | Shipping charge (AED) |
|---|---|
| 3 | 0.00 |
| 4 | 37.00 |
| 4.5 | 55.00 |
| 5 | 74.00 |
| 5.5 | 92.00 |
| 6 | 110.00 |
| 7 | 129.00 |
| 7.5 | 147.00 |
| 8 | 165.00 |
| 8.5 | 184.00 |
| 9 | 202.00 |
| 9.5 | 220.00 |
| 10 | 239.00 |
| 10.5 | 257.00 |
| 11 | 275.00 |
| 11.5 | 294.00 |
| 12 | 312.00 |
| 12.5 | 330.00 |
| 13 | 349.00 |
| 13.5 | 367.00 |
| 14.5 | 385.00 |
| 15 | 404.00 |
| 15.5 | 422.00 |
| 16 | 441.00 |
| 16.5 | 459.00 |
| 17 | 477.00 |
| 17.5 | 496.00 |
| 18 | 514.00 |
| 18.5 | 532.00 |
| 19 | 551.00 |
| 19.5 | 569.00 |
| 20 | 587.00 |
| 20.5 | 606.00 |
| 21 | 624.00 |
| 21.5 | 642.00 |
| 22 | 661.00 |
| 22.5 | 679.00 |
| 23 | 697.00 |
| 23.5 | 716.00 |
| 24 | 734.00 |
| 24.5 | 752.00 |
| 25 | 771.00 |
Zone 2-B
Canada, United States, Argentina, Brazil and Mexico.
Zone 2-B: cart subtotal below AED 699| Weight up to (kg) | Shipping charge (AED) |
|---|---|
| 1 | 91.00 |
| 3 | 128.00 |
| 4 | 165.00 |
| 4.5 | 184.00 |
| 5 | 201.00 |
| 5.5 | 220.00 |
| 6 | 239.00 |
| 6.5 | 257.00 |
| 7.5 | 275.00 |
| 8 | 294.00 |
| 8.5 | 312.00 |
| 9 | 330.00 |
| 9.5 | 349.00 |
| 10.5 | 367.00 |
| 11 | 385.00 |
| 11.5 | 404.00 |
| 12.5 | 422.00 |
| 13 | 440.00 |
| 13.5 | 459.00 |
| 14.5 | 477.00 |
| 15 | 495.00 |
| 15.5 | 514.00 |
| 16 | 532.00 |
| 17 | 551.00 |
| 17.5 | 569.00 |
| 18 | 587.00 |
| 18.5 | 606.00 |
| 19 | 624.00 |
| 19.5 | 642.00 |
| 20.5 | 661.00 |
| 21 | 679.00 |
| 21.5 | 697.00 |
| 22 | 716.00 |
| 22.5 | 734.00 |
| 23.5 | 752.00 |
| 24 | 771.00 |
| 24.5 | 789.00 |
| 25 | 807.00 |
| Weight up to (kg) | Shipping charge (AED) |
|---|---|
| 3 | 0.00 |
| 4 | 37.00 |
| 4.5 | 56.00 |
| 5 | 74.00 |
| 5.5 | 92.00 |
| 6 | 111.00 |
| 6.5 | 129.00 |
| 7.5 | 147.00 |
| 8 | 166.00 |
| 8.5 | 184.00 |
| 9 | 202.00 |
| 9.5 | 221.00 |
| 10.5 | 239.00 |
| 11 | 257.00 |
| 11.5 | 276.00 |
| 12.5 | 294.00 |
| 13 | 312.00 |
| 13.5 | 331.00 |
| 14.5 | 349.00 |
| 15 | 367.00 |
| 15.5 | 386.00 |
| 16 | 404.00 |
| 17 | 423.00 |
| 17.5 | 441.00 |
| 18 | 459.00 |
| 18.5 | 478.00 |
| 19 | 496.00 |
| 19.5 | 514.00 |
| 20.5 | 533.00 |
| 21 | 551.00 |
| 21.5 | 569.00 |
| 22 | 588.00 |
| 22.5 | 606.00 |
| 23.5 | 624.00 |
| 24 | 643.00 |
| 24.5 | 661.00 |
| 25 | 681.00 |
Zone 3
Other supported international destinations. Enter your full address at checkout to confirm whether delivery is available.
Zone 3: standard shipping charges| Weight up to (kg) | Shipping charge (AED) |
|---|---|
| 1 | 184.00 |
| 2.5 | 202.00 |
| 3 | 220.00 |
| 3.5 | 239.00 |
| 4 | 275.00 |
| 4.5 | 294.00 |
| 5 | 330.00 |
| 5.5 | 349.00 |
| 6 | 385.00 |
| 6.5 | 404.00 |
| 7 | 440.00 |
| 7.5 | 477.00 |
| 8 | 495.00 |
| 8.5 | 532.00 |
| 9 | 569.00 |
| 9.5 | 587.00 |
| 10 | 624.00 |
| 10.5 | 661.00 |
| 11 | 679.00 |
| 11.5 | 707.00 |
| 12 | 734.00 |
| 12.5 | 762.00 |
| 13 | 789.00 |
| 13.5 | 826.00 |
| 14 | 844.00 |
| 14.5 | 881.00 |
| 15 | 899.00 |
| 15.5 | 936.00 |
| 16 | 954.00 |
| 16.5 | 991.00 |
| 17 | 1009.00 |
| 17.5 | 1046.00 |
| 18 | 1064.00 |
| 18.5 | 1083.00 |
| 19 | 1119.00 |
| 19.5 | 1138.00 |
| 20 | 1174.00 |
| 20.5 | 1193.00 |
| 21 | 1229.00 |
| 21.5 | 1248.00 |
| 22 | 1285.00 |
| 22.5 | 1303.00 |
| 23 | 1340.00 |
| 23.5 | 1358.00 |
| 24 | 1376.00 |
| 24.5 | 1413.00 |
| 25 | 1431.00 |
For shipments above the weight ranges shown, contact customer care if checkout does not offer a service. A country appearing in the currency selector does not by itself confirm shipping availability.
Customs duties and import charges
Customers are responsible for applicable customs duties, import taxes and additional import charges. Customs processing times are outside Fashion Rerun's control.
Returns and refused deliveries
Request a return within 7 days of receipt by emailing return@fashionrerun.com. Return eligibility, refund methods and fees are explained in our Returns & Cancellations Policy. Customers pay return shipping unless an item is damaged or incorrect. If an order is refused and returned to Fashion Rerun, return shipping costs are deducted from the eligible refund or store credit.