FASHION RERUN PRIVACY POLICY
Privacy Policy
Fashion Rerun (hereafter referred to as “Fashion Rerun”) respects, and is committed to protect the privacy of everyone who uses this website. As a result, we would like to inform you of the way Fashion Rerun uses your personal data so that you can make an informed decision before submitting any information to us. Please note that the provision of your personal information is voluntary; however, if you do not provide us with the required personal data, we may not be able to provide the information, products or services you need, or process your request. By using this website or submitting personal information to us through or in connection with this website, you signify your consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy.
All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented, or leased to any third parties.
The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.
1. Collection of Personal Information
When ordering or registering on our site, subscribing to our newsletter, entering a Fashion Rerun contest, or completing surveys or marketing communications, you may be asked personal information that relates to and identifies you, including but not limited to, your name, email address, mailing address, phone number, credit card or debit card number, and expiration date. The amount and type of information requested will depend on the nature of the interaction; Fashion Rerun will collect such information only insofar as is necessary or appropriate to fulfill the purpose of your interaction with us.
- Data provided by you. Through our site, you may typically provide us with the following data:
- Contact data (Name, Email)
- Order data (Product details, Shipping address, Billing address)
- Marketing data (Marketing preferences, surveys responses)
- Data collected about you. When you use our site, we will typically collect the following data:
- Technical data (device type, web browser, IP address)
- Usage data (account log ins, site navigation, clicks and browsing time)
- Location data (Location when using the site)
- Preference data (Products and activities you have indicated an interest in)
- Social media data
2. Use of Personal Information
We may use the information we collect from the instances described in [1] for the following purposes:
- To deal with your inquiries and requests;
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested;
- To compile your membership profile;
- To process your payment and overall transaction;
- To provide you with member offers;
- To carry out market research campaigns;
- To administer contests, promotions, surveys, prize draws and competitions
- To respond to your customer service requests.
If you are a registered user of the website and have supplied your email address, Fashion Rerun may occasionally send you an email to inform you of new features, solicit your feedback, or keep you up to date with Fashion Rerun and its products.
- We will store your personal data for as long as necessary to fulfil the purposes described in this Privacy Policy. These are the criteria that we use to determine when we will delete your data:
- We retain data to the extent required by law (such as tax/bookkeeping laws)
- We retain data such as contact data, order data and communication data to the extent relevant for limitation periods for potential claims (typically two to five years after date of a purchase)
- We retain data such as contact data, order data, marketing data, location data and preference data as long as you have consented to receive marketing communication from us.
- We endeavour to delete other data two years after your last interaction with us (such as last purchase or last communication) or directly after you have deleted your profile on our site.
3. Deletion of Personal Information
According to the Facebook Platform rules, if you want to delete your activities for fashionrerun.com, you can remove your activities by the following instructions : Click Here
4. Non-Personal Information
Non-personal information includes the type of Internet browser you use or the website from which you linked to our website. We may also aggregate details that you have submitted to the site, such as your age and the town where you live. This type of data is deemed non-personal information and cannot be used to identify you; it is mainly collected to assist us in providing effective service. We may, from time to time, supply third parties with this non-personal or aggregated data for uses in connection with this website.
5. Cookies
Cookies are pieces of information stored on your computer’s hard drive from a website, and which your browser provides to our website each time you return. Cookies enable storage and or recognition of information, which in turn enhances your user experience. To protect your privacy, your browser only gives a website access to the cookies it has already sent you.
We use cookies to learn more about the way you interact with our content and to assist us in enhancing your experience when visiting our website. For instance, Fashion Rerun uses cookies to help us remember and process the items in your shopping cart, or the language and region from which you visited. We also use them to understand your preferences based on previous or current site activity, allowing us to provide you with personalized service.
You may choose to have your computer warn you each time a cookie is being sent from your browser, or disable cookie support on your browser – each browser is a little different, so use your browser’s Help menu to learn correctly how to modify your cookies. If you disable cookie support, please note certain features of Fashion Rerun’s website may not function properly. However, disabling cookie support should not affect your ability to place an order.
6. Advertisements
Advertisements appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time you are sent an online advertisement, in order to compile information about you or others who use your computer. This Privacy Policy covers the use of cookies by Fashion Rerun, and not by any third party service provider.
We are not responsible for privacy policies and practices of other websites, even if you accessed the third party website using links from our website. We recommend you check the policy of each website you visit to better understand your rights and obligations. Please contact the owner or operator of such website if you have any questions or concerns.
7. Disclosure of Information to Third Parties
Your personally-identifying information may, for the purposes set out in this Privacy Policy, be disclosed for processing to:
- our employees
- our affiliates
- our group companies and their employees, and
- third party consultants, contractors other service providers who may access your personal information when providing services (including but not limited to website hosting partners and IT support services)
so long as the above third parties require the information provided in order to process it on Fashion Rerun’s behalf, or to provide services available at Fashion Rerun’s website.
We may also release your information when we believe it is appropriate to comply with the law, enforce our site policies, or to protect the property or rights of Fashion Rerun, third parties, or the public at large.
8. Your Privacy Rights
Within the conditions/limitations set out in applicable law, you have the following privacy rights:
Right to information.You have the right to obtain further information on our use of your personal data.
Right of access.You have the right to receive a copy of your personal data.
Right to rectification.You have the right to ask us to correct your personal data if it is incorrect or incomplete, such as by changing your details on your account.
Right to be forgotten.You have the right to request the erasure of your data if we do no longer need them.
Right to restrict processing of personal data.You have the right to request that we suspend our processing of your personal data.
Right to data portability.You have the right to obtain personal data that you have provided to us in a format that enables you to transfer that personal data to another organization. You may also have the right to have your personal data transferred directly from us to such organization.
Right to object to processing of personal data.You have the right to object to our use of your personal data, such as to unsubscribe to marketing emails.
Right to prevent automated decision making.You have the right not to be subject to automated decision making (such as automated credit scoring).
Right to withdraw consent.If you have given your consent to our processing of personal data, you are free to withdraw the consent at any time. You can exercise your rights on our site (My Account) or by contacting us [link to contact us page]
Certain Unidentifiable Personal Information.There may be information that is designated as personal information under data protection law, but this information, on its own, does not allow us to identify you in our systems—for example, search or browsing history. For this information, we will not be able to comply with your request.
Verification Process and Required Information.We may need to request additional information from you to verify your identity or understand the scope of your request, although you will not be required to create an account with us to submit a request or have it fulfilled. We will require you to provide, at a minimum, your email address, full name, billing address (with zip code) and phone number, and for access requests may require (if you have made a purchase with us) that you identify some items ordered.
Authorized Agent.You may designate an authorized agent to make a request on your behalf, which, for your protection, we will also need to verify as authentic. If you think that we have processed your personal data in a manner that is not in accordance with data protection law, we hope that you contact us, so that we can provide answers and correct any misunderstandings. You have the right to make a complaint to the relevant data protection authority). If you live or work in another EEA country, you may contact the authority in your country.
9. Third Parties And Social Media
Our websites may contain links to third-party online websites/apps. Such third parties have their own policies that govern their collection, use, and disclosure of information. We suggest that you read their privacy policies to learn about their practices.
Social media provides tools and links that we may include on our websites. If you chose to use such tools or links, the social media may collect information from your visit on our site. We also have pages on social media, where we provide information about our products and interact with the users. On such social media pages, we may receive anonymised insight, such as statistics about age, sex and location of our users. We may also receive information that you decide to share with us, such as chat, comments and likes.
Your experience on the social media sites will be governed by the privacy and other policies of those sites. The privacy settings you have chosen on those sites will determine the degree to which your information is made public. We encourage you to choose your privacy settings on those sites accordingly. As we are joint controllers with the social media for data processed from your use of social media tools or links on our site, and for aggregated insight that we get from your use of our pages on social media, you may also contact us if you would like to have more information, or if you want to exercise your privacy rights. However, please note that we may not be able to respond to all request, and that we may have to refer you to the social media for further information.
As the recipients mentioned above may be established anywhere in the world, the personal data may be transferred globally. If data originating from the EEA is transferred to countries outside the EEA, we will adopt appropriate safeguards to protect the privacy such as by means of standard agreements and additional safety measures. You may receive a copy of the relevant parts of the agreements by contacting us.
10. Other Data Collection Tools
An “IP address” is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet. When you visit our Sites, we may view the IP address of the device you use to connect to the Internet. We use this information to determine the general physical location of the device and understand from what regions of the world our Sites visitors come. We also may use this information to enhance our Sites or to determine your eligibility to participate in promotions (such as one per IP address).
Certain pages on our Sites contain "web beacons" (also known as Internet tags, pixel tags and clear GIFs). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party.
As there is no commonly accepted response for “do not track” signals initiated by browsers, we do not respond to them.
11. Further Information
For further information on our Privacy Policy or any requests concerning your personal information, please contact us at: customercare@fashionrerun.com